Healthcare Analytics and Business Intelligence Build Agility, Trust, Transparency

Hospitals, health systems, and other healthcare providers nationwide are under immense pressure to reduce expenses in today’s age of inflation and high labor costs fueled by widespread workforce shortages. 

In addition to implementing effective strategies for long-term change, healthcare organizations must remain agile and able to respond quickly to sudden market shifts in the near term. Having reliable data, healthcare analytics, and business intelligence are essential to both. 

Drive More Informed Decisions with the New Axiom Visual Insights

Organizations manage massive amounts of data, which often comes from disparate source systems that don’t always connect to each other. This makes it difficult for finance teams to make data-driven decisions quickly.

Syntellis’ latest innovation, Axiom™ Visual Insights, empowers organizations to easily combine complex and disparate data sets and provides self-service tools to create timely, dynamic visualizations.

In this webinar, attendees will learn more about the benefits of Axiom Visual Insights, including:

OPPE: Ongoing Professional Practice Evaluation in Healthcare: A Complete Guide

The Basics of Ongoing Professional Practice Evaluation 

What Is Ongoing Professional Practice Evaluation? 

man analyzing physician data on desktop

In healthcare, ongoing professional practice evaluation (OPPE) is a process that reviews and assesses a provider’s performance over a period of time. OPPE can be used to determine whether a provider maintains their privileges at a healthcare facility or remain on staff, as well as monitor performance and identify trends or issues that could adversely impact patient outcomes. 

OPPE requirements are determined by The Joint Commission (TJC), which recommends healthcare organizations use a well-designed process that supports early detection and response to performance issues that could negatively impact patient outcomes. A well-designed OPPE process incorporates both qualitative and quantitative data. 

  • Quantitative data can easily be measured in terms of percentages, ratios, and other numerical forms. OPPE data may include information such as infection or complication rates, compliance with regulations and hospital rules, and length-of-stay trends.
  • Qualitative data is collected through observations, discussions with others, and physician monitoring. This could include descriptions of patient outcomes, quality of documentation, types of procedures performed, and peer recommendations.

TJC originally coined the term OPPE, but other accreditation organizations may require a similar reporting process to assess physicians’ abilities to maintain their privileges and continue to practice in a particular facility.

What Is the Difference Between OPPE and FPPE?

In addition to OPPE, The Joint Commission also requires healthcare organizations to complete focused professional practice evaluation (FPPE). While OPPE reviews a physician’s performance over a period of many months, FPPE is a snapshot of a provider’s performance at a moment in time.

FPPE is required to grant privileges to new applicants or to authorize new requests for existing providers. The process can also be used for further evaluation if OPPE reveals a potential issue around a provider’s ability to provide safe, quality patient care.

How Often are Physicians Evaluated? 

Organizations that are accredited by TJC must meet FPPE and OPPE requirements to grant privileges to providers. According to The Joint Commission’s OPPE standards, the reappointment/re-privileging process must be completed every two years. 

TJC specifies that the healthcare organization can define the frequency of OPPE data collection, but the timeframe for the review cannot exceed every 12 months. However, many organizations find this to be too infrequent and prefer to perform OPPE reviews every four to six months. 

How Axiom Clinical Analytics Supports Ongoing Professional Practice Evaluation Reporting


Download the FAQs

Syntellis’ Axiom™ Clinical Analytics features ongoing professional practice evaluation (OPPE) reporting to help hospitals and health systems support a continuous reporting cycle for privileging, credentialing, peer review, and clinical improvement. 

 

Answers to the Top 8 OPPE Questions

1. How does physician privileging work?

OPPE Reporting allows your organization to perform systematic measurement, evaluation, and follow-through to support compliance and maintain hospital accreditation. Axiom Clinical Analytics supports effective ongoing professional practice evaluation (OPPE) to identify physicians who might not be achieving quality-of-care standards and focused professional practice evaluation (FPPE) to monitor physicians identified by OPPE.

2. How does Clinical Analytics support OPPE credentialing requirements? 

You can vet physician competence and practice history through performance reporting to meet OPPE credentialing requirements and support physician recredentialing as needed. Complete credentialing to comply with state regulations and payer requirements.

3. How can peer reviews improve quality?

By aggregating data for agreed-upon OPPE metrics in the current period and over time, you can use peer reviews to analyze technical and service quality, patient safety, and resource utilization. Data can be reported to your medical executive committee, which interprets the data and makes recommendations to the Board of Trustees.

4. How can OPPE improve clinical outcomes?

OPPE Reporting provides a continuous feedback loop for key process and outcome measures, adjusted for severity and risk. Reporting cascades through the system, hospital, service line, department, clinical unit, physician, and patient levels, graphically displaying calls to action. 

5. Does OPPE include both inpatient and outpatient reporting?

Of course! Axiom’s OPPE Reporting supports reporting needs with two primary areas of functionality: comprehensive inpatient and outpatient reporting and physician attribution reporting. Click here to review a sample report.

Axiom’s reporting capabilities enable organizations to enhance and streamline their physician reporting process. Users can create reports based on inpatient and outpatient data for individual physicians and physician groups using a balanced set of measures — patient safety, quality, patient satisfaction, utilization, and cost — in addition to other OPPE metrics, such as patient complaints and delinquent histories and physicals (H&Ps). 

Axiom Clinical Analytics Inpatient and Outpatient Reporting can include 17 analytics, such as physician volumes, procedure counts, and outcome visualizations. Axiom Clinical Analytics users can also electronically create, distribute, and review custom physician reports within the application, modifying report profiles, use of benchmarks, selected measures, and more.

6. How efficient is OPPE Reporting?

Users can create reports on a preselected schedule using automated scheduling functionality, electronically routing reports through a hierarchy of reviewers — based on parameters such as time period, physician or physician group, and physician role — where each reviewer can complete standardized reviews, annotations, and sign-offs. User-specific permissions allow for security across the application.

7. Can physicians access their reports?

With Axiom Clinical Analytics, physicians can explore their own OPPE reports and drill down into their cases through dynamic physician scorecards and interactive dashboards. Physician scorecards and dashboards provide data based on the user’s role. Administrators can manage and track all reporting, including in-progress workflows and completed workflows, and report reviewers can see their own user-specific pending and completed reviews.

8. Can physician contribution be measured?

Axiom Clinical Analytics’ powerful physician attribution algorithm works to identify an attributed physician who made the largest contribution to each encounter’s outcomes of care. The attributed physician for each encounter is defined through a rule-based hierarchy that looks at data elements including cost, orders, ordering physician, diagnostic and procedural coding, and diagnosis-related group (DRG). Click here to learn more.

System logic helps prioritize certain charges, such as operating room charges and charges based on the DRG. 

Axiom software describes how the attributed physician was selected, with user-override capabilities, and further identifies physicians with the highest charges and highest number of orders by encounter.

Ready to Take the Next Step? 

Schedule a demo to see how Clinical Analytics can streamline OPPE and FPPE reporting, as well as enable data-based decisions throughout your organization.

Get a demo

MORE HEALTHCARE RESOURCES


Drive More Informed Decisions With The New Axiom Visual Insights for Healthcare

Healthcare organizations manage massive amounts of data, which often comes from disparate source systems that don’t always connect to each other. This makes it difficult for finance teams to make data-driven decisions quickly. 

Syntellis’ latest innovation, Axiom Visual Insights, empowers organizations to easily combine complex and disparate data sets and provides self-service tools to create timely, dynamic visualizations. 

Syntellis Launches Focus Pathway: A Claims Visualization Solution That Transforms Healthcare Data into Actionable Intelligence

CHICAGO – November 1, 2022 – Syntellis Performance Solutions, the leading provider of enterprise performance management software, data and intelligence solutions, today announced the launch of Focus Pathway — a robust claims visualization platform that transforms healthcare claims data into actionable intelligence. Focus Pathway is a solution by Stratasan — a company that Syntellis recently acquired.

Monthly Healthcare Industry Financial Benchmarks

Health System Operating Margins Edge Back Above Zero as Rising Revenues Help Ease Persistent Expense Pressures

U.S. hospitals and health systems reported mixed financial results in April, as strong revenue growth and higher patient volumes were offset by ongoing cost pressures and rising uncompensated care. Highlights from the April 2026 data include:

  • Health system operating margins inched closer to zero in April, declining to 0.2% after two months of improvement, underscoring the fragile nature of hospital financial performance.
  • Drug expenses outpaced growth in other expense categories compared to 2025 levels, contributing to higher non-labor expenses despite modest month-over-month declines.
  • Patient demand rose above prior year levels again in April, with growth in inpatient admissions outpacing outpatient visits at 4.8% versus 3.0% year over year, respectively.
  • Bad debt and charity care saw double-digit growth for a second consecutive month, reflecting continued pressure from uncompensated care even as hospital revenues grew.
  • Per-physician practice expenses continued their steady climb, driving up the level of investment needed to support physician practices.

Hospital Performance Benchmarks

The latest benchmarks illustrate the interplay of revenues and expenses on historically tight hospital operating margins.

*Note: Operating margins are calculated on a percentage point change basis.

Operating Margins: Operating margins for U.S. health systems weakened slightly in April, declining to 0.2% from 0.4% in March. The decrease followed two consecutive months of improvement, during which the median health system operating margin recovered from a 12-month low of negative 0.6% in January. While the latest decline was modest, it underscores the fragile nature of health system financial performance as operating margins remain extremely thin.

At the individual hospital level, operating performance was largely stable. The median change in hospital operating margin increased 0.7 percentage point year over year (YOY) and 0.2 percentage point from March to April. Similarly, the median change in operating earnings before interest, taxes, depreciation, and amortization (EBITDA) margin was up 0.6 percentage point YOY and unchanged month over month.

Regional performance varied. Hospitals in the West saw the largest improvement in median change in operating margin, rising 1.4 percentage points from April 2025 to April 2026. Hospitals in the South experienced the smallest increase at 0.5 percentage point YOY.

Performance also differed by hospital size. The largest hospitals with 500 beds or more saw no change in median operating margin YOY. Mid-sized hospitals with 100 to 199 beds experienced a 0.3 percentage point decline. Larger hospitals with 300 to 499 beds posted the strongest performance, with the median change in operating margin increasing 2.2 percentage points YOY.

Hospital Expenses: The nation’s hospitals saw some relief in April, with expenses declining across most categories from March to April. Despite those month-over-month decreases, expense levels remained elevated compared to the same period last year.

Non-labor expenses continued to be a key driver of overall cost growth. Total non-labor expense increased 9.3% YOY, led by an 8.9% increase in drug expense. Supply expense rose 6.4% YOY, while purchased service expense increased 4.6%.

Month-over-month trends were more favorable. Total non-labor expense declined 0.3% from March to April. Supply expense decreased 1.0% and purchased service expense fell 0.5%, while drug expense was nearly unchanged, increasing just 0.1%.

Regional performance varied. Hospitals in the West experienced the largest increases in both drug expense and total non-labor expense, rising 11.2% and 10.9% YOY, respectively. Hospitals in the Northeast saw the smallest increases, with drug expense up 1.7% YOY and total non-labor expense increasing 6.3%.

Labor-related metrics remained relatively stable. Total labor expense increased 4.2% YOY but declined 2.4% from March to April. Contract labor as a percentage of total labor expense decreased 0.4 percentage point YOY and was unchanged month over month. Overtime hours as a percentage of productive hours increased just 0.1 percentage point YOY and were unchanged from March to April.

Hospital Revenues: Hospitals continued to report strong revenue growth in April compared to the same period last year, though revenues declined modestly from March across most measures.

Outpatient revenue continued to outpace inpatient growth, increasing 9.7% YOY compared to a 6.4% YOY increase in inpatient revenue. Gross operating revenue rose 8.6% over the same period.

Revenues decreased month over month. Outpatient revenue decreased 0.1% from March to April, while inpatient revenue declined 3.7%. Gross operating revenue was down 1.3% over the same period.

Revenue growth remained evident even after adjusting for patient volumes. Net patient service revenue (NPSR) per adjusted discharge increased 3.4% YOY but declined 2.8% from March to April. NPSR per adjusted patient day rose 4.4% YOY and was nearly flat month over month, decreasing just 0.1%.

Hospitals also continued to experience elevated levels of uncompensated care. Bad debt and charity care increased 13.6% compared to April 2025, though the metric declined 1.0% from March to April. Regional performance varied considerably. Hospitals in the South experienced the largest increase in bad debt and charity care, rising 20.3% from April 2025 to April 2026. The Midwest followed with a 16.5% increase, while hospitals in the West saw growth of 11.9%. The Northeast was the only region to report a decline, with bad debt and charity care decreasing 9.0% YOY.

Source: Comparative Analytics

Patient Volume Benchmarks 

Hospital inpatient and outpatient volumes are drawn from analysis of more than 10 million patient visits. 

Hospital volumes: Patient demand was mixed in April, with volumes remaining above 2025 levels but declining from March across care settings. YOY trends remained positive. Inpatient admissions increased 4.8% YOY, while outpatient visits rose 3.0%. Observation visits were nearly flat, increasing 0.2%, while emergency department (ED) visits declined 1.8% compared to April 2025.

Month-over-month trends were weaker. Patient volumes decreased across all major metrics from March to April, led by a 7.7% decline in ED visits. Observation visits decreased 4.7%, inpatient admissions fell 2.6%, and outpatient visits declined 1.0%.

Regional performance varied modestly. Hospitals in the Midwest reported the largest increase in outpatient visits, with volumes rising 4.2% YOY. The South and West followed at 2.3% and 2.1%, respectively, while hospitals in the Northeast saw the smallest increase at 1.9%.

Inpatient admissions increased across all census regions. Growth ranged from 2.2% YOY in the West to 6.9% YOY in the Northeast.

Service line volumes: Patient demand increased across most service lines, according to the latest data from March, though performance varied by specialty. Several service lines posted double-digit YOY increases in patient volumes. Ophthalmology had among the highest levels of YOY growth at 13.9%, followed by hematology at 12.1%, rheumatology at 10.2%, and cardiology at 10.0%.

Other service lines also reported solid gains. Cancer volumes increased 8.6% YOY, while orthopedics and general surgery saw increases of 8.3% and 7.9%, respectively. Examples of service lines that experienced declines in patient demand include normal newborn (down 6.9% YOY) and infectious disease (down 8.3% YOY).

Procedure volumes: Procedure volumes increased across most categories, according to the latest data from March. Of the 15 common procedures tracked, 12 reported YOY volume growth while three experienced declines.

Several outpatient procedures posted notable gains. Outpatient positron emission tomography (PET) imaging volumes increased 12.4% YOY, followed by outpatient magnetic resonance imaging (MRI) at 11.4% and outpatient primary hip replacements at 9.4%.

Only three procedures saw declines in patient demand. Inpatient primary hip replacements decreased 9.0% YOY, while inpatient primary knee replacements fell 6.5%. The continued decline in inpatient joint replacement volumes reflects the ongoing migration of these procedures to outpatient care settings. Outpatient microbiology lab procedures also declined, decreasing 9.2% YOY.

Cost and Margin Data Spotlight

As procedure volumes continue to shift from inpatient to outpatient settings, the total costs of joint replacement procedures are rising across both inpatient and outpatient environments. Inpatient procedures are experiencing faster cost growth, largely due to higher labor and facility expenses.

Between 2022 and 2025, the average total cost for an inpatient primary hip replacement jumped 20.1%, from $15,025 to $18,043. The average total cost for an inpatient primary knee replacement rose 14.0%, from $11,680 to $13,313. Outpatient cost increases were more moderate over the same three-year period, with primary hip replacement costs increasing 5.3% and primary knee replacement costs increasing 2.7%.

 

Children’s hospital volumes: Children’s hospitals continued to experience softer patient demand in April, with declines across most major volume metrics compared to the same period last year.

ED visits saw the largest decrease, falling 13.6% YOY, according to data through April 30. Inpatient admissions declined 0.9%, while observation visits were down 0.2%. Outpatient visits were the only metric to post growth, increasing 1.0% YOY.

Month-over-month trends were negative across all care settings. Inpatient admissions decreased 10.8% from March to April, while ED visits declined 19.7%. Observation visits were down 11.8%, and outpatient visits decreased 2.8% over the same period.

Physician Practice Benchmarks 

A look at last month's key performance indicators from more than 10,000 physician practices. 

Physician investments: Physician practices continued to require higher levels of financial support from health systems in April. The median investment per physician full-time equivalent (FTE) was $278,599 on an annualized basis for the month, up 4.1% compared to 2025 and 7.4% compared to 2024.

Performance varied considerably by region. Compared to 2025, median investment per physician FTE rose 26.4% in the Midwest, 17.6% in the West, and 11.2% in the Northeast. In contrast, investment levels decreased 2.6% in the South.

Physician expenses: Per-physician practice expenses continued to increase in April. The median total expense per physician FTE reached $1.1 million on an annualized basis, up 2.6% compared to 2025 and 5.9% versus 2024.

By region, practices in the West experienced the largest increase in total expense per physician FTE, rising 9.0% compared to 2025. The Northeast followed at 8.3%, while expenses increased 5.8% in the South and 2.8% in the Midwest.

Physician revenues: Per-physician revenue also remained on the rise. NPSR per physician FTE reached $858,420 on an annualized basis, up 5.0% compared to 2025 and 6.3% versus 2024.

Revenues increased across all regions. Practices in the Northeast reported the largest increase in NPSR per physician FTE, rising 9.0% compared to 2025. The metric was up 8.2% in the South, 4.9% in the West, and 1.4% in the Midwest.

Physician productivity and staffing: Physician productivity declined in April, while support staffing levels increased. The median work relative value units (wRVUs) per physician FTE was 6,170 on an annualized basis, down 5.7% compared to 2025 and 5.1% versus 2024.

Support staffing levels moved in the opposite direction. Median support staff FTEs per 10,000 wRVUs — a measure of staffing and productivity — increased to 3.7 on an annualized basis. That was up 8.9% compared to 2025 and 9.0% versus 2024.

 

 

 

 

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