Here's what our customers are saying about Strata...
Over 200 healthcare delivery systems and 1,000 hospitals, many of the largest and most influential in the U.S. Here is a sample of clients that we are fortunate enough to have the opportunity to support.
I have been in the industry a long time and have worked in budgeting and decision support. Out of all the vendors I have worked with, Strata has their act together the most by far and are ahead of the curve of where the industry needs to go.
The collaborative nature of the relationship is what separates Strata from other vendors. We feel that they are deeply invested in us because they react quickly, ask us for feedback about areas where they can improve and deliver beyond what they say they will deliver.
I have worked with other decision support vendors in the past, and Strata is light years ahead of them all. Strata has been very responsive to the issues that we have told them about. They want to meet everyone’s needs and continually come out with updates. They consistently ask for feedback and check in with us.
I couldn’t really be happier with Strata. The product is fast. The functionally is very, very powerful, and the support is really good. Strata has really hit the ball out of the park. StrataJazz is a really, really good product.
I would tell others that StrataJazz is the best decision support system I have ever used. I am pretty impressed with this product. It is hands down the best decision support tool I have ever used in my many years of experience.
We moved from a pretty antiquated system to StrataJazz. It jumped us into the twenty-first century. The system is wonderful because of the way it works and how fast it is.
Strata has been great to work with. They are knowledgeable about the product and have expertise on business applications. They are open to new ideas and are willing to research new ways of doing things. We have worked with several different companies, and Strata is top notch.
We love the report functionalities and capabilities in StrataJazz. Compared to our previous system, the reporting aspect in StrataJazz Decision Support is really nice. We don't have to run data extracts or manipulate information. We can do everything within the system.
Strata's support system is great. There is no way I could do my job without it.
We are thrilled with StrataJazz, with the customer service, and with the implementation team. We are excited to see how the vendor can help us reduce costs and maintain high-quality patient care.
StrataJazz has given us a great experience. In fact, I would say it has been the highlight of Strata's product suite for us in terms of what the product offers and the level of service we have had so far with them. The product has definitely helped us because we are able to turn around different reports very quickly.
I have seen a lot of decision-support tools in my time, and StrataJazz is head and shoulders above the rest. The system has an intuitive back-end data model, and the cost models are efficient and logical. Also, the ease of use is great for our customers; the tool is a true plug-and-play system. StrataJazz is making things happen at my organization.
When we are trying to understand patient quality and costs, things vary across populations, so that is why we need a decision support system. I don't know how we would manage things without StrataJazz. That says a lot about Strata.
StrataJazz has an activity-based costing functionality. We use that functionality to take service-line costs that don’t apply to any one department and allocate those costs to service-line patients. We do 95% of our cost accounting by breaking our direct expenses into categories and by then assigning RVUs to all the charge codes that we bill. Then we can figure out how much cost per unit it is to do a chest x-ray, to take care of a patient overnight, and things like that.
We bought StrataJazz when the system was fairly new, and I am really amazed at how far Strata has come. StrataJazz is so much better than it was when we first bought it. Strata is definitely going in the right direction with this system. If we had to choose a business decision support system all over again, we would still choose StrataJazz. Other systems just aren't up to StrataJazz's standard.
The difference between this vendor's consultants and our last vendor's consultants is like night and day. Our new consultants are very educated, and they understand the big picture. They talk to us to make sure that they are making the right decisions during our implementations. I am confident that our next project with this vendor will go well.
We are really happy with how easy it is to update StrataJazz. Whenever something new comes out, it happens very seamlessly. We just provide Strata some core information, then they take that information and map it with very little intervention on our part. When we have issues, they typically respond within the day. Strata's people are friendly; it never feels like we are bothering them.
Strata has started offering classes to help users be more proficient with their product, and I think that is really good. The classes were very clarifying for me. The system is perfect for cost decisions and other things we need. Strata seems to be really knowledgeable, and they worked with us a lot when we first got set up. They helped us understand the physician costing and what we needed to do to implement it.
“Our decision support used to be very centralized to our department. If end users needed something, they would come to us. We have now been able to educate over 100 end users, and they can probably do 85–90% of the analytics on their own using StrataJazz. They can also run an export and toss it in Excel; they are much comfortable with that. The interface for end users is relatively intuitive.”
We use StrataJazz decision support with contract analytics. The system integrates with the contracting piece to estimate the reimbursement before we receive payment. When we set up our terms, we used some pretty midlevel complexity, and the system will give us the yield for a contract. It is a pretty slick tool.
One of the system's strengths is that it is a web-based platform; we can access it from anywhere. Also, the flexibility of the reporting is great. We just have to click and drag. We like that the system is user friendly; it is very easy to train people on it. The difficult part is implementing the product and bringing over all of the necessary information. But once the system is implemented correctly, it is a breeze to use. That is what I like most about it.
We take a daily feed from our EMR into StrataJazz and are able to do some pretty amazing things. We have cost accounting up to date through the end of December, and I have dashboards where I can literally start at the service-line level and click all the way down to the DRG, the doctor, or the patient. It is pretty amazing.”
StrataJazz is very robust, very easy to update, and very easy to use. When a contract is about ready to expire, we will get notices and reports saying we need to update rates or the contract in the system. In that regard, it is very user friendly. We feel the system is accurate and comprehensive. StrataJazz allows us to set up various scenarios and types of contracts that are very complex.
I have been impressed with the amount of development and enhancements that Strata has put into StrataJazz. We can see the research and development as well as the money they have put into the product. Considering where the system was three or four years ago, today it is leaps and bounds ahead of that. Strata is always looking at their product and their customers and making enhancements based on that. There are tools built into the system that allow customers to submit suggestions and enhancement requests. Strata has a vetting process that requests go through to prioritize these and then push these out based on customer feedback.
Strata is definitely in our long-term plans. They are an essential component to how we are going to continue to survive and thrive in a pretty challenging environment.